Terms of Use

These terms apply to this website and to the Epimelio service. By creating an account or using the service, you accept them on behalf of your business.

Contact: Sweetpeen Ltd · [email protected]

1. The service

Epimelio is a cloud service for hair salons, barbershops, beauty centres, nail studios and spas, for managing appointments, clients, checkout, staff and messages, available in a web browser. We may improve and change features over time.

2. Accounts

The person who creates a business account becomes its owner and is responsible for the users they invite and the roles they give them. Keep your login details safe and tell us at once about any unauthorised use.

3. Free trial and subscription

You can try Epimelio free for the trial period shown when you sign up. After that, the service continues with a subscription you choose and pay by card through Stripe, and you can change your card, see invoices or cancel at any time. If a subscription stays unpaid, the account becomes read-only and the booking page closes, but your data is not deleted automatically. SMS credits are bought separately.

4. Acceptable use

Do not misuse the service: no attempts to access other businesses’ data, to disrupt the service, to upload unlawful content or malware, or to send marketing messages to people who have not agreed to receive them.

5. Your data

Your business owns the data it enters, including its client list. We process it only to provide the service, as described in our Privacy Policy. Your business is responsible for having a lawful basis for the client data it stores and the messages it sends.

6. Availability

We work hard to keep Epimelio available, but we cannot promise it will be free of interruptions or errors. Planned maintenance is kept as short as possible.

7. Liability

Epimelio helps you run your business but does not replace your own professional judgement, such as patch tests, or your tax and legal obligations. To the extent the law allows, we are not liable for indirect losses, such as lost profit or missed appointments.

8. Ending the service

You can stop using Epimelio at any time. Before closing your account, export the reports and data you want to keep.

9. Law

These terms are governed by the laws of the Republic of Cyprus, and the courts of Cyprus have jurisdiction.